“At LEVO, customer satisfaction is our priority. We want you to be completely confident in your purchase.
Products eligible for return or exchange must be unused, unworn, and in their original condition, along with the original packaging, tags, and accessories.
Return or exchange requests must be initiated within 7 days from the date of delivery.
Products that show signs of use or wear, physical damage after delivery, improper handling, or products that have been customized specifically for the customer may not be eligible for return, exchange, or refund.
All returned products are subject to a quality inspection. Where applicable, refunds will be processed only after the returned product successfully passes the quality inspection.
Refund processing times may vary depending on the original payment method and the respective banking or payment institution.
For assistance with a return or exchange, please contact our customer support team with your order details.
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